Visiting the Spa
Enjoy Hawaiian inspired treatments and massages in an oceanfront hale (hut) or near a cascading waterfall.Spa Hales 360° View
Open daily from 8:00 a.m. – 6:00 p.m. to registered resort guests and spa visitors.
Please note: The Spa Without Walls steam and sauna will be temporarily closed. Mahalo (thank you) for understanding!
+1 808 887 7540
Spa Without Walls is a place to restore your energy and relax. For your peace and privacy, phones and other electronic devices are not permitted. If you would like to receive messages during your time with us, please let one of our colleagues know and we would be happy to assist.
Spa Arrival and Etiquette
We recommend you arrive 10 to 15 minutes prior to your appointment. Please refrain from visiting the spa if you or a household member have a fever, COVID-19 symptoms or a communicable illness. To make any changes to your booking, please contact the Spa at +1 808 887 7540 or firstname.lastname@example.org.
Please inform us of any health conditions at the time of booking. You will be asked to complete a medical history form upon arrival, so we can better customize your experience to your needs.
You will receive a robe and slippers to wear between treatments and a locker for your personal belongings. We ask that you please leave jewelry and valuables in your hotel room.
Gift cards for all spa services and packages are available for purchase. Please contact our Spa Experience Coordinators for further information.
Making Spa Appointments
Consult our Spa Experience Coordinators to select treatments that fulfill you personal requirements. The Spa Without Walls desk will temporarily be located at the Fitness Center entrance on the lower level of the resort. Advance reservations are recommended to ensure availability and can be made by phone +808 887 7540, email or online.
Spa Cancellation Policy
If you wish to reschedule or cancel any spa appointments or packages, please notify the spa eight hours in advance. Missed appointments without proper notice are subject to a 100% charge for reserved services.
Taxes and Service Charges
Hawaii State tax will be applied to all services. Gratuity is at the discretion of individual guests.